As first time home buyers we were very skeptical we could find an agent that would not only represent our best interests, but guide us and help us to understand what we should be considering during the home buying process. Jenny came off as an easy going, straightforward person that we were drawn to immediately, and this did not change throughout the duration of our search. During each home visit she would point out things to be aware of, as well as going over our list of what we wanted to be sure we met our housing needs. Jenny did an excellent job of keeping us up to date throughout the entire negotiation, and was able to get us exactly what we wanted at closing. From start to finish, we never felt neglected or in the dark. When we started the home buying process, we wanted an agent that would help us like a family member and not as a customer, and Jenny exceeded our expectations.